Purpose-built for accident management companies, credit hire operators and PCO vehicle hire. Not a generic CRM. Not adapted from something else. Built from the ground up for your industry.
CaseWiz was built specifically for UK accident management and vehicle hire. Every feature exists because operators like you needed it.
Manage the full RTA claim lifecycle from first notification through to settlement. WhatsApp and SMS client communication built in.
Track your hire fleet end-to-end. Manage vehicles on hire, recover costs from TP insurers, and generate self-billing invoices automatically.
Never miss a compliance deadline. MOT, insurance, PCO licence and driver licence expiry alerts keep your fleet legal and on the road.
From first notification to final settlement — CaseWiz handles every step. See it running with your real workflow in a free demo.
Every claimant, every vehicle, every document, every conversation — all in one place. WhatsApp and SMS built in. Letter merge with 100+ fields. Accident sketch tool with Google Maps. And Wizzy, your built-in AI assistant, keeping your team one step ahead.
See it in a demo →MOT, insurance, PCO licence, service intervals — CaseWiz tracks every vehicle and alerts you before anything expires. DVLA checks, inspection management and hire tracking all included.
See it in a demo →No add-ons. No surprise fees. Every module below is included in your subscription.
Full RTA case lifecycle — from notification to settlement, with third party, solicitor and insurer details all tracked.
Vehicle register, compliance tracking, MOT, insurance, PCO licence expiry alerts and mileage history.
Generate invoices, track commission, manage settlements and reserves. Self-billing PDF invoices included.
WhatsApp Business API per claim, global inbox with unread badges, SMS gateway integration. Template message support.
100+ merge fields, branded notification forms as PDF or Excel, accident sketch tool with Google Maps integration.
Live dashboard with key metrics, fleet expiry reports, financial summaries and audit trail on every action.
The only claims management system with a built-in multilingual AI assistant. Wizzy knows every screen, every field and every workflow in CaseWiz — so instead of searching through a manual or waiting for support, just ask Wizzy. "Where do I add a new vehicle?" "How do I generate an invoice?" "Show me all hires ending this week." Wizzy answers instantly in your preferred language.
Beyond system help, Wizzy understands your business data — ask about outstanding invoices, overdue hires, fleet compliance, claim status and more. Your entire operation, answered in plain English, Urdu, Arabic, Polish or any major language. No other claims system in the market comes close.
* Voice output subject to language availability in your browser. Text responses available in all languages.
We handle the setup. You run your business. No IT department needed.
See CaseWiz running with real data from your sector — accident management, credit hire or PCO.
We create your account, configure the system for your sector and get your team logins ready. Wizzy is on hand from day one to guide your team through every feature.
A short training session — usually a few hours — is all most teams need to get productive.
Access CaseWiz from any browser, anywhere. We're on hand for support whenever you need us.
Eigen Software has been building and running claims management systems for UK operators since 2007. We don't just understand the software — we understand your business.
Migrating from a VB6 system, spreadsheets or another platform? We've done it many times. Your data comes with you and your team stays productive throughout.
No servers to manage. No software to install. Works on any device, in any browser. Your team can work from the office, from home, or on the road.
All data stored in the UK. ICO registered. We take data protection seriously — especially important when you're handling personal injury and accident claim data.
Book a free 30-minute demo. We'll show you exactly how CaseWiz would work for your business — no sales pressure, no obligation.
We'll be in touch within one business day.
We'll contact you within one business day to arrange your demo.